When you pay for a service, you expect good service in return.  Unfortunately, that does not always happen.  Whether it is your cable bill, or a hotel visit, you are paying for, and expect, a great product.  Instead of yelling at customer service, our QuickQuid team put together some tips on “complaining the right way.”  Follow some of our advice below and walk away with some extra pounds in your pocket.

• Don’t Complain To Complain – Your friends or family don’t want to listen to you complain when they cannot help your situation. Speak up (politely) as soon as you experience a problem.  Employees are trained to handle customer service situations.
• Email, Don’t Call – Calling can often be the worst course of action to take.  Writing an email tempers your emotions while having a record of your complaint. Although calling is never out of the question, some call centers may not be able to resolve a unique issue. A short, polite, email will work wonders.
• Don’t Yell. Fix – Venting your anger on a perfect stranger does nothing to help you, or the company.  If you call, or write, be polite (yes, we know that rhymed) and offer a suggestion on how the company can fix your problem.  Employees and managers are more likely to take you seriously if they see you have realistic expectations.
• Be Patient. But Persistant – Expect a response within two weeks if you email your complaint.  Anything more than two weeks, and you have been ignored.  Make sure to check back every week to record your complaint’s progress.

People often pay for a service they dislike and never speak up.  However, if you follow some of the advice above and politely complain, you will likely end up with “freebies,” or money.  Your QuickQuid family is always here to help save you money, or offer you fast cash with a short-term, online payday loan when you’re in a pinch. Click here to get started, or offer some customer service stories in the comments below!

Photo: Flickr User

It is always awkward to know that some of your friends have a lot more money than you. Such as, when you and your friends go out for an expensive dinner, you order something affordable, while your friends live it up. When the check arrives, everyone with money wants to split the check equally. So much for watching your budget. Your QuickQuid family members know how this feels. Take a look at our tips to help control your spending with wealthy friends.

• Communicate – My mum always said, “honesty is the best policy.” Tell your friends about your money situation. You don’t have to hand them an expense report, but a simple explanation, such as you’re saving for a vacation, will do.
• Don’t “Keep Score” – Did your friends pick up the cheque for an expensive dinner? There is no need to return the favor, pound for pound. Have them over for dinner and a movie. No matter the expense, your friends will appreciate the gesture in return.
• “Thank You” – As we said before, your friends are your friends for a reason. If your wealthy friends want to pick up the cheque, learn to say “thank you.” The difference between friends and wealth can work both ways. Never feel guilty from an occasional act of kindness.
• New Friends – This is a little harsh, but it should be your last option. You don’t need budget busting friends on top of your own finances. Your money can be tough enough to handle on its own. Your real friends should be accepting of your financial situation.

Your QuickQuid family knows that having a friends with different financial situations happens to everyone, we just need to learn how to deal with it. They are your friends for a reason, and can also be a constant reminder to work harder, get that promotion, and earn more money. Remember, if you are in a pinch, QuickQuid is always here to help you get fast cash with a short-term, online payday loan.

Photo: Flickr User

Free.  Say it with us… Free.  Your QuickQuid family loves the word “free” because it means saving money.  The more we thought about it, there are many free offers in our daily lives that are waiting to be taken advantage of.  As always, we put our heads together and came up with our favorite free money saving tips.  Just don’t use all your “free” time reading them. Don’t worry, we will accept your free hug later.

• New Contract, Free Phone – Most carriers will give you a free phone when signing a new contract. Ask around at your local carrier store, and they can point you towards the right deal.  Why pay for a cell phone when you are already signing a contract to pay even more money?
• Books – There is no reason to ever buy a book.  Have an itch to read? Drive over to your local public library to find all the literature you need and check out a book for free!
• Water – Yes, we all have a monthly water bill, but why are we paying for it bottled? Save some money and buy yourself a reusable aluminum water bottle.
• The News – The Internt gives you access to thousands of news sites, locally and world wide. So why are you paying for a newspaper? Cancel your delivery paper, and visit its online site.
• Shipping – Your QuickQuid family members love to online shop, but we hate paying for shipping. Search the Internet for coupons mentioning free shipping for the website you are buying from.

Your QuickQuid family would love to hear your own free tips. Post them in the comments below. We know everything in life is not always free, and sometimes you need a short-term, online payday loan for a cash advance. We are always here to help.

Photo: Flickr User

Your QuickQuid family members, Wally and Purse, have made another appearance on the telly! This time they are  discussing the painfully large difference between bank overdraft fees and payday loans.  Did you know that a £100 unauthorised overdraft taken for 15 days would cost £50 or more at most High Street banks?  In contrast, a £100 QuickQuid payday loan borrowed over 15 days would cost only £18.75 if you use our promo code in the video below¹.  Your QuickQuid family is always available for a short-term payday loan to get you out of a financial pinch.  Click “play” on the video below to watch the commercial and receive a 25% off promo code!

¹Based on one payment going over the limit. Cost comparison of our loan vs. unauthorised overdrafts vary based on loan amount and term.

We love to see our QuickQuid customers smile for a reason.  While other lenders may surprise you with hidden fees, we will always be honest and upfront about your payday loan costs.  With QuickQuid, there are NO fees for applications, same-day funding, monthly account maintenance, extension, collection, and post default.  Nothing.  Zero.

We just require a flat finance charge for our service when you pay by the due date. If you are in default, you will pay one of the lowest default fees in the industry.  Not a bad deal.  Your QuickQuid family is here to help you.  We know that life can throw unexpected expenses your way, and the last thing you want when taking out a short-term, payday loan is to have hidden fees.

Prior to signing on your short-term, payday loan, we make sure the charges are clear to you. Your QuickQuid family has best practices in place so you are never taken by surprise.  Our recent customer survey confirms this:

“…you know how much the [QuickQuid] charge will be up front.  There are no hidden charges so you are not taken by surprise–unlike Bank Charges.” – Mary T.

“Quick Quid tells me exactly what I have to pay and by when – I always know what I owe and what I’m being charged for.”  – Peter G.

As a QuickQuid payday loan customer, you can always contact us via phone, email or online chat if you have a question.

We promise to communicate in an open and honest manner, consistent with our commitment to be the UK’s #1 trusted online lender.

For more information, contact Andrew LaPointe at 0808 101 7453 or media@quickquid.co.uk.

Photo: Flickr User

Your QuickQuid family loves our pets as much as we love giving online payday loans.  Our pets are a daily discussion around the office, and are also a big, but loving, expense.  In order to save you money, our team members put together a list of the best money saving animal care tips.  We know you won’t “howl” at our advice below.

• Become a Member – Most local pet stores offer special savings for signing up to become a store member.  Once you’re a member, make sure to check your email regularly, as some pet stores send out additional sales to their members.
• Big Store, Happy Pet – Shop the super stores with your super pet.  Anything can be bought in bulk.  Stock up on food, toys, and comforts for your best friend while your account stays fat.
• Pets Love the Internet – Bookmark the webpage of your pet’s favorite food as most companies have discounts on their website.  Also, other large pet sites offer daily promotions on medications, food, or grooming.
• Back to School – Try a veterinary school instead of a veterinarian for minor surgeries, vaccinations, and dental care.  Some schools can save you up to half the cost of your normal veterinarian bill.  Save some of that extra money for yourself.  You deserve it for taking care of your best friend!

Your QuickQuid family loves our pets just as much as you do.  We just wanted to share some money saving tips to help you and your best (non human) friend.  We are in the business of helping you through stressful financial times with online, short-term, payday loans.  Your QuickQuid family is always here to offer financial tips, or a cash advance with a payday loan when you need it.

Photo: Flickr User

Your QuickQuid team had a lot of fun with this post.  We were asked about the most outrageous money saving tips we have ever used. Don’t be fooled, there was a lot of laughs at the “expense” of saving money (we couldn’t resist an absurd joke).  Check out our top three wild money saving tips, and the stories behind them.

• Don’t Shower – We don’t mean “stop altogether,” but stop showering regularly.  Save money on your water bill while your bathroom products last longer.  Your QuickQuid team member, Arun, went five weeks without showering regularly.  When asked for comment, he said his water bill was “significantly lower, but I would rather not try it again…  It was a bet. Comfortable or uncomfortable, I won and saved some money!”
• Stop Shaving – This suggestion is as “hairy” as it sounds.  Our team member Denny has not shaved in eight months (don’t worry, he’s in a band).  Denny said that not shaving has saved him “over 300 pounds so far… My beard is thick, so I was always buying razors and shaving cream…  It keeps me warm in the winter.  Plus, my wife likes it. It’s an odd way to save some money, but everyone is happy.”
• Live Without Heat or Airconditioning – Our QuickQuid team member, Colleen, uncomfortably tried this for a full year while saving money for a house.  ”My winter was spent wrapped in blankets, but I had a savings goal in mind.  The more money I saved, the more motivation I had.”  If you can through it out like Colleen, your growing bank account will keep you comfortable.

Although these stories were fun to share (and write about), it shows how everyone is willing to save money in the oddest of ways.  Unfortunately, no matter how much we save, life can always throw you an unwanted expense.  As you can see, your QuickQuid family knows how this feels.  We are always here to help when you need fast cash with an online, short-term, payday loan.  We can help you get started, right here.

Photo: Flickr User

London, England – QuickQuid was recently nominated as a finalist for Alternative Lender of the Year at the 11^th Annual Credit Today Awards.  The Alternative Lender of the Year Award recognises the industry’s highest achiever for following best practices while raising industry standards.

According to Credit Today , a record 158 nominations were whittled down to 67 finalists, and several judges rated the quality of submissions the highest ever in Awards’ history.

Jeremy Sutcliffe, honorary VP of Civil Court Users Association and one of the judges, said “This year’s finalists were undoubtedly the best yet.“  Finalists in other categories included Barclay’s, British Gas and Mercedes-Benz Financial Services.

We believe QuickQuid was selected as a finalist because of our strong business practices:

• Responsible lender with no hidden fees
• Viable alternative for underserved customers with short-term credit needs
• Professional and courteous customer service

“We value this nomination and will continue to provide our customers with first-class service, rigorous security measures and a crystal-clear application process.  This will allow customers to have the information needed to make informed financial decisions,” says Olga Dolchenko, Operations Manager for QuickQuid.

The high profile Credit Today Awards are run by the Credit Today magazine, one of the UK’s leading publications for the consumer and commercial credit industry. The awards ceremony attracts 1,500 credit professionals and honours the industry’s outstanding achievers.

For more information, contact Andrew LaPointe at 0808 101 7453 or media@quickquid.co.uk.

It’s hard to determine if you are emotionally ready to be a parent.  However, you can take steps towards becoming financially ready to a parent.  Your QuickQuid family has some ideas from The Simple Dollar to help you out.

1)   Is the Time Right? –  The emotional decision to have a child can cloud a decision based on reality. Sit down with your partner to make sure the costs (time, money, energy, etc.) do not outweigh the benefit of a child.

2)   Plan Now –  According to The Simple Dollar, “The sooner you get your own financial house in order, the easier the arrival of children later in your life will be. Get an emergency fund started. Pay down your debts with a particular focus on maximizing your monthly cash flow. Invest your energy in building a sustainable career.”

3)   Smart Money – Low cost solutions does not mean low quality for your child.  Such as, purchasing clothing at resale stores.  That money you save can be better spent on an education.

Your QuickQuid family knows that becoming a good parent sometimes begins before your child is even born.

Photo: Flickr User

Walley and Purse are making their QuickQuid radio debut today and are offering  25% off the initial finance charge on your next short-term loan!  Is your own wallet being stretched too thin?  Or stung by your bank with overdraft fees?  Take the advice of Walley and Purse, head on over to QuickQuid radio at http://www.quickquid.co.uk/radio and use the promo code RADIO. Listen in below as Walley and Purse discuss the benefits of an online short term loan.

Is Your Wallet Stretched Thin?

Have You Been Stung?

Photo: Flickr User