Contact Us
At QuickQuid, we are dedicated to the highest level of customer service. Our representatives are available to answer all your queries, six days a week via phone, email or online chat.
Mailing Address
145-157 St. John Street
Direct Telephone Numbers
Call free from landlines. Mobile phone companies may charge up to 40p per minute.
- Customer Service:
- 0808 234 4558
- Collections:
- 0808 234 4561
- General Fax:
- 0808 101 1380
- Customer Service:
- Collections Dept:
Contact Form
Please submit all queries below or view our Frequently Asked Questions for immediate answers.
Complaint Resolution Process
You may report complaints in reference to QuickQuid loan products, policies or services via email at or via phone at 0808 234 4558.
QuickQuid will assign an issue number to your complaint, review the report and respond via email within 48 hours.
If you are not satisfied with our response, you may appeal the decision via email at . We ask you to please state your objections to the previous decision and include any new evidence to be considered. A QuickQuid manager will review your objections and respond via email within 48 hours.
If your complaint is not resolved to your satisfaction, you may request a review by the Financial Ombudsman Service. Click here for contact information.
Press Enquiries
For press enquiries about QuickQuid, please contact or 0808 101 7453.
QuickQuid is a member of the Consumer Finance Association. For press enquires regarding the Consumer Finance Association or payday loan industry, please visit www.cfa-uk.co.uk.
Opening hours
Customer Service Team
Monday - Friday - 08:00 to 22:30
Saturday - 09:00 to 17:30
Sunday - Closed
Collections Team
Monday - Friday - 08:00 to 21:00
Saturday - Closed
Sunday - Closed
