Contact Us

At QuickQuid, we are dedicated to the highest level of customer service. Our representatives are available to answer all your queries, seven days a week via phone, email or online chat.

Hours of Operation:

Our Customer Service Team is available six days a week to answer all your queries.
Monday - Friday - 08:00 to 22:30
Saturday - 09:00 to 17:30
Sunday - CLOSED

Our Collections Team is available five days a week to answer all your queries.
Monday - Friday - 08:00 to 21:00
Saturday - CLOSED
Sunday - CLOSED

Contact Form

Please submit all queries below or view our Frequently Asked Questions for immediate answers.

Your Name *

E-mail *

Phone Number

Subject *

Category Extension Request Cannot Log into Account Update Bank Account Information Other Collections Complaint Suggestions Website Problem *

Question*

UK Complaint Resolution Process

1. You may report complaints in reference to QuickQuid loan products, policies or services via email at support@quickquid.co.uk or via phone at 0808.234.4558.
2. QuickQuid will assign an issue number to your complaint, review the report and respond via email within 48 hours.
3. If you are not satisfied with our response, you may appeal the decision via email at support@quickquid.co.uk. We ask you to please state your objections to the previous decision and include any new evidence to be considered. A QuickQuid manager will review your objections and respond via email within 48 hours.
4. If your complaint is not resolved to your satisfaction, you may request a review by the Financial Ombudsman Service. Click here for contact information.

*All times listed refer to British Summer Time (BST) between the dates of 25 March and 28 October, otherwise all times are listed in Greenwich Mean Time (GMT).