Complaint Resolution Process

You can report complaints in reference to QuickQuid loan products, policies or services orally or in writing. This can be done via email at or via phone on 0800 210 0923. Calls are free from landlines, but mobile phone companies may charge up to 40p per minute. The Administrators are working on an Online Claims Portal to make claiming for unaffordability quick and easy. We will let customers know once this Portal is live.