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Call to Apply: 0800 056 1515

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Direct Telephone Numbers

Call free from landlines. Mobile phone companies may charge up to 40p per minute.

Customer Service:
0808 234 4558
Collections:
0808 234 4561
General Fax:
0808 101 1380

Email

Customer Service:
Collections Dept:

Mailing Address

QuickQuid
483 Green Lanes
London
N13 4BS

Contact Form

Please submit all queries below or view our Frequently Asked Questions for immediate answers.

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Complaint Resolution Process

You may report complaints in reference to QuickQuid loan products, policies or services via email at or via phone at 0800 210 0994 Call free from landlines. Mobile phone companies may charge up to 40p per minute.

Upon receipt of your complaint, QuickQuid will assign an issue number, review the report, and do our best to resolve the problem via email response by the end of the next business day. If we can't do this, we will send you a prompt written or electronic acknowledgement of your complaint with information on who is dealing with it.

If you are not satisfied with our response, you may appeal the decision via email at . We ask you to please state your objections to the previous decision and include any new evidence to be considered. 

We will negotiate with you and send you our full response within eight weeks of receiving your complaint. Our letter will explain that you will have ultimate recourse to the Financial Ombudsman Service if you remain dissatisfied. If you are dissatisfied with our final response, you can ask the Financial Ombudsman Service for an independent review. We will enclose a leaflet (or provide you with a link to the leaflet) from the Financial Ombudsman Service in our final response letter to assist you if you decide to pursue this further course of action.

You should contact the Financial Ombudsman Service within six months of receiving our final response.

Contact Details
Financial Ombudsman Service (FOS)
South Quay Plaza
183 Marsh Wall
London E14 9SR
Tel: 0845 080 1800
Email: complaint.info@financial-ombudsman.org.uk

Press Enquiries

For press enquiries about QuickQuid, please contact or 0808 101 7453.

QuickQuid is a member of the Consumer Finance Association. For press enquires regarding the Consumer Finance Association or payday loan industry, please visit www.cfa-uk.co.uk.

QuickQuid Partner Programme

Interested in working with QuickQuid as a partner? Learn more here!

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

QuickQuid FlexCredit

Representative example: Borrow £1200 over 10 months. Interest 300% per annum. Total amount repayable £2,831.34. Total cost of credit £1,631.34, comprising solely of interest. 1362% APR Representative.

Short Term Loans

Representative example: Borrow £200 for 31 days. The total charge for credit is £59. Interest is fixed at a rate of £59 per £200 loan (347% per annum). The total repayable is £259. 1999% APR Representative.

Short-term loans should only be used for short-term financial needs and are not appropriate for long-term borrowing, or if you are in financial difficulty.

Terms and conditions apply. All loans are subject to status, affordability and credit checks prior to approval. Applicants must be 18 or over. Short-term loan customers: Finance charge will be between £20 and £29.50 per £100 borrowed, depending on your credit score. QuickQuid FlexCredit customers: Interest accrues at a daily rate of .82%, which roughly equals 25% per month (£25 per £100 outstanding per month). †Loan/credit limit maximum of £1000 for first-time customers (£1500 for existing). Loan amounts and credit limits are based on a consumer's credit history and ability to repay in accordance with QuickQuid's affordability policy. §If your bank does not support Faster Payments, funds will be sent to your account the same day as approval so long as you’re approved by 14:30. ¶Provisional loan decisions are subject to verification checks and may take up to 30 minutes in most cases. QuickQuid performs traditional credit checks and verifies applicant information via various national databases. QuickQuid is the trading name of CashEuroNetUK, LLC. CashEuroNetUK, LLC is a Limited Liability Company incorporated in the United States. Head Office: 200 W. Jackson Blvd., 14th Floor, Chicago IL USA. Correspondence Address: 483 Green Lanes, London, N13 4BS. Authorised and regulated by the Financial Conduct Authority. Firm registration number 603395. Authorisation can be checked on the Financial Service Register at www.fca.org.uk.