Frequently Asked Questions

If you can't find an answer below, contact us today!

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk.
Representative Example: Amount of credit: £200 for 35 days. One total repayment of £256.00. Interest: £56.00. Interest rate: 292% pa (fixed). 1212% APR Representative.


General

Details regarding the QuickQuid clone firm

What happens if I can’t make a payment on a payment date?

When will I receive my loan? How can I check my loan status?

Where can I get financial advice?

What is CPA and how does it work?

How can CPA be cancelled?

How does a Direct Debit Authorisation payment work?

What is an APR? What does it mean for me as a customer?

Does QuickQuid run credit checks during the loan approval process?

How do I report a complaint?

I lost my password. How do I reset it?

How do I update my bank information?

How do I update my customer profile?

How do I sign up for discounts and promotions?

I am not receiving emails from QuickQuid. Why?


QuickQuid FlexCredit®

What will happen to my QuickQuid FlexCredit® account beginning 1st January, 2015?

Can I apply for a Short-Term Loan if I still have a QuickQuid FlexCredit® balance?

What are my repayment options?


Short-Term Loan

What are short-term loans and who should use them?

What is the loan interest rate?

When will my loan be due?

What are my repayment options?

What if I need additional time to make my payment?

How much money can I receive if approved?

How many loans can I borrow at one time?

Once I pay off a loan, how soon can I receive another one?